How to Reach Us
If a contact channel is displayed on the live website, please use it for questions, feedback and corrections about the casinos covered here. No email address or form was provided in the site configuration, so none is shown on this page. Messages received through the published channel are read by the editorial team; we cannot guarantee a reply time, and we do not speak for any casino.
Helping Us Fix an Error
Bonus terms, payment options, provider lists and licence details change often, and reader reports are a valuable check. When reporting an outdated or incorrect detail, please state the casino brand, the exact domain, the URL of our page, the detail you dispute and a dated source such as a screenshot of the operator’s terms, cashier or register entry. With that evidence, most corrections can be verified and published quickly; without it, we may be unable to act.
Information We Never Need
Do not include passwords, login credentials, one-time codes, full card details, bank account numbers or identity documents in any message. None of these is required to check a casino detail, and sending them exposes you to fraud.
Account, Bonus and Payout Problems
We cannot see into casino accounts, release or accelerate withdrawals, restore bonuses or alter limits. For a personal dispute, contact the operator’s support team first and keep records of every exchange. If the matter is not resolved, escalate through the operator’s formal complaints procedure and then the alternative dispute resolution provider named in its terms. Concerns about a licensed operator’s conduct can be raised with the UK Gambling Commission.
Operators and Partners
Commercial and partnership enquiries should also use the published contact channel. A commercial relationship never changes how a casino is assessed, scored or described on this site.
